At SwadhinPOS, your privacy is our top priority. This Privacy Policy explains how we collect, use, and protect your information when you use our website, software, and services. By using SwadhinPOS, you agree to the practices described below.
Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and login credentials when you register or contact us.
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Business Information: Store name, inventory details, sales records, and customer data entered into the SwadhinPOS system.
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Technical Information: IP address, browser type, device details, and usage patterns to improve our services.
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Payment Information: Processed securely via third-party payment providers (we do not store credit card details).
How We Use Your Information
We use collected information to:
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Provide, manage, and improve our POS services.
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Process payments and subscriptions.
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Send important updates, invoices, and notifications.
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Offer customer support and resolve issues.
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Improve user experience through analytics.
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Comply with legal obligations and prevent fraud.
Data Sharing & Disclosure
We do not sell or rent your data to third parties. However, we may share data with:
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Service Providers: Trusted partners for hosting, payment processing, and communication.
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Legal Authorities: If required by law, regulation, or legal process.
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Business Transfers: In case of a merger, acquisition, or sale of assets.
Data Security
We use bank-level security, SSL encryption, and regular backups to keep your data safe.
Optional two-factor authentication (2FA) is available for added protection.
Data Retention
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We retain your business data as long as your account is active.
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You may request deletion of your account and data anytime by contacting us.
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Some data may be retained for legal or regulatory compliance.
Cookies & Tracking
Our website uses cookies and similar technologies to:
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Remember your preferences.
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Improve site performance.
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Analyze traffic and usage trends.
You may disable cookies in your browser settings, but some features may not work properly.
Your Rights
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Depending on your location, you may have the right to:
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Access, update, or delete your personal data.
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Request a copy of your data.
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Restrict or object to data processing.
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Withdraw consent at any time.
To exercise these rights, please contact us at support@swadhinpos.com.
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Third-Party Services
SwadhinPOS may integrate with third-party platforms (e.g., WhatsApp,
WooCommerce). Please review their privacy policies for how they handle your data.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
📧 Email: support@swadhinpos.com
📞 Phone: +880 1823-662233
📍 Address: Dhaka, Bangladesh
